Lesson 04 – Building a CRM Pipeline from GTM Inputs¶
Translating a go-to-market (GTM) plan into actionable CRM records ensures your team can execute and track outreach effectively. This lesson shows how GTM components map to CRM objects and provides step-by-step guidance for entering and monitoring data.
🧭 Mapping GTM Elements to CRM Entities¶
| GTM Component | CRM Entity | Purpose | Example Fields |
|---|---|---|---|
| Audience segments | Leads | Store contact details for each target persona. | Name, Company, Persona, Source |
| Channels (email, social, events) | Tasks/Activities | Log outreach work and assign to team members. | Type, Due Date, Owner |
| Success metrics (conversion rate, deal size) | Opportunities & Fields | Track progress through stages and record quantitative results. | Stage, Expected Value, Probability |
flowchart LR
A[Audience] --> B[Lead Created]
B --> C[Opportunity Qualified]
C --> D[Deal Closed]
B --> E[Tasks by Channel]
📝 Sample Data Entry Steps¶
- Create a Lead with the prospect's name, company, and segment.
-
Example lead:
Field Sample Value Name Jane Doe Company ExampleCorp Segment Healthcare CTO 2. Log a Task for the first outreach channel (e.g., send intro email). - Example task: Field Sample Value Type Email Subject Introductory outreach Due Date 2024-07-01 Owner Alex Smith 3. Convert the Lead to an Opportunity once interest is confirmed. 4. Add Follow‑up Tasks for additional channels like calls or demos.
📊 Tracking Pipeline Metrics¶
- Update Opportunity Stage after each interaction to reflect progress.
- Example stages: Prospecting → Proposal → Negotiation → Closed Won.
- Record Key Metrics such as expected value or probability of close.
-
Example metrics:
Field Sample Value Expected Value $50,000 Probability 40% 3. Review Task Completions to ensure all channel activities are executed. 4. Use CRM Dashboards to monitor conversion rates and deal velocity.
These steps help transform a strategic GTM plan into a measurable pipeline where every interaction contributes to closing deals.